Previous Clients
- Supported IT infrastructure, including Canonical MAAS data center, Ubuntu Server, SSO, SaaS, and Google Workspace.
- Automated processes for enhanced SaaS systems and managed procurement and MDM (Jamf) for Apple MacBooks.
- Implemented IT controls in compliance with SOC2 and ISO 27001.
- Conducted technology compliance reviews and managed IT assets using Snipe-IT.
- Built and managed the help desk system, resolving escalations and drafting technical documentation.
Initial Action Services (IAS)
ias.com
- Configured and deployed Starlink satellite systems for mission-critical remote connectivity.
- Managed live Microsoft Teams events for Incident Management teams (Northwest Teams 10 & 12, Southwest Team 4).
- Spearheaded IT infrastructure upgrades and integrated media production technologies.
- Operated professional recording equipment for high-stakes field productions.
- Managed concurrent projects, overseeing timelines, budgets, and hardware resources.