Work Experience
Networking & Management
- LAN & WAN network design, test, build, and implementation
- Cisco Meraki & Ubiquiti UniFi Systems management
- pfSense & SonicWALL Firewall/VPN
SaaS & Identity Management
- Google Workspace / GCP
- Okta & Azure AD
- Jamf Pro (Apple Device Management)
- AWS IAM & Slack Administration
Customer Service & Support
- Remote/on-site troubleshooting (Windows OS, macOS, Hardware)
- Application training, documentation, and user overviews
- New Employee Onboarding & support ticket lifecycle management
- GoToAssist / ConnectWise Control Support
Cybersecurity
- Network vulnerability scanning with Nmap
- Security Onion implementation
- CISA Compliance: Bulletins, Best Practices, and Governance
- Anti-phishing email training and awareness
Infrastructure & Virtualization
- Hyper-V & VMware ESXi
- Windows Server Administration (Active Directory, DNS, PowerShell)
- Linux Administration (Debian, Ubuntu, CentOS, Fedora, FreeNAS)
- TCP/IP Network Administration, SSH, FTP, and OpenVPN
Desktop & Asset Management
- OS Configuration/Installation (Windows & macOS via Jamf Pro)
- EDR Configuration and software stack support (Adobe, Autodesk, Solidworks, etc.)
- Inventory Database management for hardware, peripherals, and licenses
- Lifecycle management: Procurement to "ready to go" imaged deployments
Product Solutions Consulting
- Consultation on remote collaboration software (Online Whiteboards)
- Tailored home network security solutions for remote professionals